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Company Profiles ::
Moosa's
Enterprises is a transportation company currently operating in the
heart of Cape Town's newly developed industrial area, namely Montaque
Gardens. We operate a fleet of over ninety trucks, thirty semi-trailers,
and ten refrigerated trailers.
Over the years we have diversified our service whereby we offer
a service in the transportation of full container loads (FCL),
low cargo loads (LCL), refrigerated cargo (fish products, etc.),
and recently acquired the right (by SARS) to transport bonded cargo.
Our premises are immaculate, spotless and well suited and maintained
to the professioinal service that is offered...
Our clients are always welcome to visit us for a friendly chat.
Our fleet comprises mostly of the latest machinery and technology
offered by house hold names in the industry (Mercedez Benz, Isuzu,
Man). Our regular fleet maintenance is handled in-house by our mechanic,
or by localized dealers in order to ensure that the chances of a
truck breaking down during deliveries is minimized...thus cargo
is on time, most of the time.
Due to the fact that most of the refrigerated cargo we transport
is exported to Europe and the USA, we have implemented a strict
sanitation programme (Designed by the European Bureau of Standards)
in order to ensure that the cargo transported is protected in every
way. Our vehicles are sanitized weekly using only the best and approved
sanitation products on the market.
We have an ongoing refurbishing programme in place, whereby our
vehicles are improved according to HACCP controls, thus ensuring
that our trucks are always in a reliable and roadworthy condition...our
trucks are our advertisment.
At Moosa's Enterprises our clients are assured that their cargo
is protected at all times. Our vehicles are fitted with a vehicle
satellite tracking device, thus minimizing it's chances of falling
prey to the ever increasing truck hijacking.
In addition we have a Goods-in-Transit policy, whereby our clients
goods is insured against theft, damage etc.
We employ a staff approximately fifty, who are highly professional
and well trained in their field of trade.
I&J..."more than just the heart of a meal"
What started out as a contract for driving ice to their
factory at the V & A Waterfront, has mushroomed to a contract
of being their nominated transporter to transport their products
to al their local factories (Table Bay Harbour, Paarden Eiland,
WoodStock, Bellville and Diep River) and cold rooms (Auckland Clod
Rooms etc.). In addition we transport their products to various
other destinations up the West Coast and all in infamous Garden
Route.
We are also responsible for the transportation of their fishmeal
and the timeous delivery of their export containers to the Table
Bay Harbour. For the past 30 years we have enjoyed prosperous and
fruitful relationships, where they have become "more than just
the heart of a meal".
Over the past year, we have been nominated transporters of companies
such as Pick 'n Pay, National Panasonic, Boardmans, Nasionale Pers,
and other major corporations.
We at Moosa's Enterprises firmly belive that the secret to our success
is definitely our hands on approach and our accessibility in dealing
with our clients. Our attention to detail has ensured that we are
a recognized feature on the roads and in the transportation industry.
Our personalized services ensures that our customers are able to
contact us 24 hours a day, 7 days a week... no job is ever too big
or a challenge too difficult for us to handle. We strive to ensure
that our service leaves our clients satisfied and eager to utilize
our service when the needs arise.
A article that was taken from the Fleetwatch Magazine reads as follows
:
A young man, Essop Sulaiman (ES) Moosa lived in District Six and
worked a stall on the Grand Parade selling samoosas and fruit. This
was in 1970 - four years after the government had declared District
Six a white area under the Group Areas Act. Some 60 000 people were
in the process of being forcibly removed to the Cape Flats and their
homes bulldozed to the ground. ES, like his remaining neighbours,
was living on borrowed time.
Having received some money from the government for his demolished
home, he had managed to buy a small piece of land. However, he still
needed to build a house which he estimated would cost him an additional
R12 000. Having been a hard worker and a loyal employee, he approached
his boss for help. The answer was not only a refusal to loan him
the money but - typical of the times - his boss told him he was
becoming far too clever and promptly fired him.
Desperate, he turned to his sister for advice. She helped him out
in the best way possible, assisting him to buy a second-hand Bedford
and telling him to go find work for it.
After managing to get small jobs for Berry & Donaldson, he approached
a company called Commercial Transport which was working in and around
District Six and soon started sub-contracting to them as well.
First
steady work
Construction of Koeberg Nuclear Power Station brought ES his first
relatively steady work. Still subcontracting to Commercial Transport,
this had managed to obtain part of the transport tender for Koeberg,
his work consisted of collecting machinery at Cape Town airport
and delivering it to the construction site, some 50 kilometres away.
His son, Ismail, only five-years old at the time, used to travel
with his dad. "We carried big machines for such a little truck,"
he recalls. "My dad used to tell me that the truck was our
only income and that we could not afford to have even one flat tyre.
We looked after that truck very well."
Still driving his original truck, ES was then approached by OK Bazaars
to transport their fresh produce from the market to certain of their
stores. This necessitated him buying his second truck and when OK
later asked him to take on more work; he decided to approach some
of his friends who had their own vehicles to sub-contract to him.
Each move he made was with consultation and assistance from his
sister, who sadly passed away last November. "Through all the
years my dad spoke to her about everything. He still misses her
every day," says Ismail.
With Koeberg completed and his contract with Commercial Transport
at an end, ES next made contact with Pescanova Freight. Working
for them, he slowly increased his fleet to five trucks over the
next 10 years.
Starting
at the Bottom
At 17-years-old,
Ismail left school to start work for his father.
It would be a long time, however, before he saw the inside of an
office for his father believed in exposing him to
all aspects of the business. He thus started as a labourer.
"I had an extremely long apprenticeship," he recalls with
a smile. "I worked on the back of a truck as a labourer for
three years, obtained my license and spent the next two years as
a driver. My next step was into the office where my father allowed
me to answer the phone and handle minor queries."
One of Pescanova's clients was Sea Harvest, for whom ES worked in
the harbour transporting imported fishmeal. While loading one day,
someone from I&J approached him to ask if he
would like to run block-ice for them. There was apparently one route
where they were experiencing unacceptable delays. ES's response
was that he was quite busy and would prefer to approach them when
he felt ready to expand. I&J were having none
of it though and insisted that he present himself and his truck
the following day for a test run.
Bright and early the next morning, he completed a load from the
harbour to Bellville and back - three hours faster than
any of I&J's own trucks were averaging. This was the
start of a business relationship that has remained solid up to today.
Initially only taking on the more problematic of I&J's routes,
the fleet was increased as and when new routes opened up. It was
a slow process of growth which I&J discharge
foreman, James Baatjies, who has been dealing with Moosa's
Enterprises for the past 25 years, recalls well.
"I remember Ismail as a child, driving nights with his dad.
They would work for us until about 3.OOam and then go off to do
their OK Bazaars work. ES was one man who was not born with a golden
spoon in his mouth. He worked hard for that spoon."
Core
business
Vehicles
got larger and refrigerated vehicles were bought to handle export
orders. Drop sides - used to transport wet fish-were replaced by
tautliners. Then I&J took a decision to concentrate
on its core business - fish - and contract out the transport. While
still giving their remaining vehicles priority in terms of work,
they indicated their intention to leave the bulk of the transport
to Moosa's Enterprises.
"We chose them because what stood out for us was their service,"
says Baatjies. "If we needed ice for a ship at any time, we
knew we could rely on them to get the work done."
By now, Ismail was completely involved in running the company, his
father taking more of a back seat. "In 1999, I&J called
us in to take everything over, doing all distribution from their
cold rooms, depots and factories. We took over about 18 of their
existing vehicles with 10~35 trailers and had them refurbished."
They
were not just handed the contract on a plate though. As Baatjies
explains: "We went out to tender and it was awarded on both
price and service. In both respects, Moosa's Enterprises
were way ahead."
This enabled the company to move from cramped premises in Paarden
Eiland to a custom built Site in Montague Gardens, which is immaculate.
The yard is spotless and an overall impression of order, neatness
and efficiency pervades throughout.
Even
more immaculate is the fleet of 90 trucks and 30 semi-trailers.
"They wash and sanitize the entire fleet every week,"
says Baatjies. "Drivers also spend every spare moment cleaning
their vehicles." Painted white, with prominent blue and red
sign writing, it is easy to spot a Moosa's vehicle by mere virtue
of the fact that it is usually the cleanest one on the road.
Never any discrimination
And
what of being a "Black" company in the
old South Africa? "Sure we had plenty of problems," recalls
Ismail. "We couldn't get transport permits, which is why we
had to subcontract. The one thing I must say though is that in our
dealings with companies like I&J, there was never any discrimination.
In fact, our relationship with I&J is such that we are regarded
as part of them, as they are of us. And never - not once in all
the years - were we ever treated any differently. They have always
involved us in the decisions that could affect us."
Do
they see opportunities opening up for them via the general swing
towards companies which practice affirmative action? "We have
not tried to cash-in on the fact that we are not a white-owned company.
We prefer to get our business based on the way we operate."
Most of their business is local with the furthest long-haul route
being to Port Elizabeth. Fleet maintenance is handled in-house or
through the local dealers. Over the years, the company has purchased
mainly Mercedes-Benz trucks although, through their purchase of
I&J vehicles, they do have a number of other makes in the fleet.
There is an on-going refurbishing programme.
While they place a high value on the caliber of their drivers, apart
from their permanent staff, they also make use of contract drivers
from labour brokers. While admittedly costing more, Ismail says
there are certain advantages for their particular operation.
Although ES is theoretically retired from the business, according
to Ismail his father is still very active. “He still has the
energy of a 30-year old. He always makes sure that he is on hand
if I am out of the office and will think nothing of getting stuck
into cleaning vehicles or having the offices painted if he thinks
necessary.”
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